IT Client Manager | IT-Client Manager (m/w/d)

Job Summary

This role is ideal for an ambitious IT professional dedicated to connecting people and technology by managing complex IT environments for diverse clients. The IT Client Manager will be responsible for analyzing and resolving technical faults and service requests concerning endpoint management, coordinating 1st-level support, and providing critical 2nd-level support for workplace management. Key activities include conducting technical onboarding for new customers, gathering requirements, and developing standardized solutions for both hardware and software. Candidates must possess a university degree in Computer Science or a related technical field, coupled with profound knowledge in hardware, software, Microsoft Windows OS, networking, IT security, and cloud/client-server environments. Extensive practical experience in Active Directory administration, automatic software distribution, and using ticketing systems like JIRA is essential. This position offers the opportunity to drive digital transformation through independent project implementation within workplace management, supported by flexible work models and comprehensive internal training.