Application and Support Specialist | Spezialist (m/w/d) Applikation und Support
FERCHAU GmbH Niederlassung Nürnberg City
Job Summary
Join a dynamic IT and Engineering family company as an Application and Support Specialist, focusing on technical consulting and problem-solving for national and international clients. Your daily tasks will involve providing technical advice via phone, email, and remote maintenance, commissioning systems utilizing regulator and SCADA components, and participating in the release process for hardware and software products. You will conduct detailed error analyses, develop practical solutions, and relay customer feedback to product management for portfolio optimization. Furthermore, you will strengthen market success by conducting training sessions for clients and sales partners. The ideal candidate holds a technical degree or equivalent qualification in fields like Communications, Energy, Electrical, or Automation Technology, possesses strong German and good English skills, and is comfortable with international business travel (approx. 30 days/year). This role offers an unlimited contract, professional development opportunities, and the chance to actively contribute ideas in an agile environment.
Required Skills
Education
Completed Technical training or University degree in Communications Technology, Energy Technology, Electrical Engineering, Automation Technology, or comparable qualification.
Experience
- Professional experience in technical consulting and problem-solving
- Experience with system commissioning using regulator and SCADA components
- Experience supporting hardware and software product release processes
Languages
Additional
- Willingness to undertake international business travel (approx. 30 days/year).
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