Service Technician / Customer Service Installer (Security and Information Technology) | Service-Techniker/Kundendienstmonteur (m/w/d) im Bereich Sicherheitstechnik / Informationstechnik

SEITtec GmbH

Essen, Ruhr, Nordrhein-Westfalen, Deutschland
Published Feb 9, 2026
Full-time
Permanent

Job Summary

Join a dynamic team as a Service Technician/Customer Service Installer, focusing on security and information technology systems. This role involves being the primary point of contact for clients, both new and existing, ensuring comprehensive service from initial setup through ongoing maintenance. Day-to-day responsibilities include diagnosing and resolving faults within complex security and IT installations, requiring a high degree of independence and solution-oriented thinking. You will represent the company on-site, providing expert technical support and contributing actively to customer satisfaction. The ideal candidate possesses a relevant technical qualification (e.g., IT Specialist, Electrician, or equivalent) with solid IT experience, and thrives in a positive, collaborative environment with opportunities for professional growth and process optimization.

Required Skills

Education

Completed vocational training as an IT Specialist, IT Technician, Electrician, Electronic Technician, or equivalent technical profession

Experience

  • Professional experience in fault finding and resolution in security and information systems
  • Professional experience in customer service and on-site technical support

Languages

German (Basic)

Additional

  • Valid driver's license required