IT Administrator / Service Technician | IT-Administrator / Servicetechniker (m/w/d)

Job Summary

This role is ideal for an engaged IT professional ready to be the primary point of contact for customer IT issues, providing competent and friendly support. As an IT Administrator/Service Technician, you will manage First and Second-Level support, assisting both private and business clients. Day-to-day tasks involve structured processing of service requests using a ticketing system, and installing, maintaining, and repairing technical infrastructure, both remotely and on-site. Key requirements include a completed IT apprenticeship (such as an IT Specialist for System Integration) and proven experience supporting hardware, software, and operating systems. The position offers a dynamic team environment, flexible working hours, comprehensive onboarding, and excellent professional development opportunities within a customer-centric organization known for high satisfaction.