IT Support Technician | IT-Supporttechniker (m/w/d)

Job Summary

Join a leading brand in external sun protection with over 1,500 employees across four German locations as an IT Support Technician. This role is crucial for ensuring smooth operations by providing first-level support, analyzing, and resolving IT disruptions via tickets, phone, and on-site assistance. Day-to-day tasks involve setting up and installing end-user hardware, including PCs, notebooks, monitors, printers, and scanners. You will also manage the telephone system, set up phone and DECT devices, and handle user and rights administration within environments like Active Directory and M365. The ideal candidate possesses a completed IT education or relevant professional experience, strong knowledge of Windows 10/11 and Office 365, and basic understanding of network technology and hardware. This position offers a responsible, varied role within a modern IT environment, structured onboarding, and attractive benefits like bike leasing and employee portals, allowing you to develop within a committed team.