IT Support Specialist | IT-Supporter/in (m/w/d)

Job Summary

This full-time, permanent position involves providing essential local IT support across various locations for Regens Wagner Lauterhofen and Holnstein, organizations supporting approximately 1,050 people with disabilities. Key responsibilities include acting as the primary contact for employees regarding IT issues, performing error analysis, and troubleshooting technical disturbances. The specialist will manage the installation, configuration, and maintenance of IT hardware, software, workstations, mobile devices, and peripherals. Crucially, the role requires meticulous documentation of all support cases and technical changes within a ticketing system, ensuring smooth collaboration with the central IT team. Ideal candidates should hold a qualification such as an IT Specialist for System Integration or a relevant technical/commercial education supplemented by IT training, coupled with foundational knowledge of network technology and Windows client systems. This role offers a diverse and responsible position within a modern IT environment, supported by qualified onboarding and opportunities for professional development, appealing to service-oriented professionals seeking meaningful work aligned with Christian values.