IT Service Technician, Onsite Support | IT-Servicetechniker Onsite Support (m/w/d) in Wuppertal

Job Summary

This exciting opportunity seeks an experienced IT Service Technician specializing in Onsite Support in Wuppertal. You will be the primary point of contact for critical IT infrastructure issues, focusing particularly on FPC/MPC systems, including error reporting, maintenance, and hardware exchange. A key responsibility involves organizing and executing the transition from Full Process Control (FPC) to Managed Process/Platform/Cloud (MPC) environments. Day-to-day duties include ensuring necessary network technical requirements are met, coordinating installation and maintenance activities, and managing device inventory and administration. The ideal candidate must possess a completed IT qualification (such as an IT Specialist), proven professional experience in 2nd Level Support, and robust knowledge of Microsoft Operating Systems and Office suites. Strong communication skills are essential, requiring fluent German (minimum B2 level) and good English proficiency, along with a valid driver's license. Join a successful company known for its reliable service, flat hierarchies, and commitment to employee well-being, offering excellent opportunities for career advancement.