IT Team Coordinator | IT Teamkoordinator (m/w/d)

Alpha-Engineering KG - Erfurt

Deutschland
Published Feb 5, 2026
Full-time
No information

Job Summary

This role is designed for an experienced IT professional ready to lead a small team and shape the future of IT operations at the Gerstungen site. The IT Team Coordinator is responsible for ensuring the smooth operation of the local IT landscape, including Workplace environments, infrastructure, and OT/Shopfloor systems. Day-to-day tasks involve prioritizing and resolving incidents and service requests according to ITIL standards, performing regular maintenance, patching, backup management, and system monitoring. A key focus is the consistent implementation and continuous development of ITSM processes (Incident, Change, Asset & Knowledge Management). Candidates must possess a relevant Bachelor's or Master's degree, 3-5 years of practical experience in IT operations, and initial leadership skills. This position is attractive as it offers disciplinary leadership responsibility, the opportunity to manage site-specific projects and rollouts, and the chance to actively drive change and continuous improvement in cost structures and service delivery.

Required Skills

Education

Bachelor's or Master's degree in Computer Science, Business Informatics, Business Administration, or a comparable Engineering Science.

Experience

  • 3–5 years of practical experience in IT operations (e.g., Workplace, Infrastructure, or Service Management)
  • Initial leadership or management experience (e.g., in projects or small teams) is advantageous
  • Professional experience in managing external service providers and ensuring SLA compliance

Languages

German (Fluent)English (Fluent)

Additional

  • Location at Gerstungen site.