Audio/Video Service Technician | Audio / Video Service Techniker (m/w/d)

Job Summary

This role is for an Audio/Video Service Technician based in Düsseldorf, specializing in the maintenance, installation, and support of video conferencing and AV solutions. The core responsibilities involve providing essential worldwide remote support for complex video conferencing systems, including executing necessary updates, routine maintenance, and in-depth fault analyses. The technician must ensure the prompt restoration of seamless system functionality, requiring close communication and coordination with local contacts and teams globally. Furthermore, the position involves the physical installation and commissioning of new video and conference systems within meeting and conference rooms. The successful candidate will also provide dedicated 2nd Level technical support to end-users, requiring a strong service-oriented approach. This is an excellent opportunity for a skilled technician to manage critical AV infrastructure in a dynamic, global environment.