2nd Level IT Support Specialist | 2nd Level Support (m/w/d)

Job Summary

This role involves providing essential 2nd Level IT Support for all internal IT systems and the telephone system, including hardware and software consultation. The specialist will be responsible for installing and maintaining client systems, ensuring system stability, and efficiently resolving disruptions. A key aspect of the role is the independent analysis and processing of inquiries from various departments, alongside ensuring the security of all digital data. Collaboration with internal and external project stakeholders is also a significant part of the daily tasks. This position is ideal for someone with initial IT support experience, strong communication skills, and proficiency with Microsoft Office products, looking to advance their career in a dynamic environment.