Telecommunications First Level Support Technician | TK-Techniker/in für telefonischen First Level Support für TK-Anlagen (m/w/d) - Vollzeit

Job Summary

This full-time, in-house position as a Telecommunications First Level Support Technician involves providing crucial telephone and remote support for a wide range of telecommunication systems. The role focuses on handling incoming fault reports, performing initial error analysis, assisting with configuration queries for various devices like IP phones and routers, and meticulously documenting all interactions within the company's ticketing system. The ideal candidate will have a background in IT system integration, administration, or electronics, or be a career changer with relevant IT/telecommunications knowledge eager to learn. This role offers a stable work environment within a supportive 13-person team, regular working hours, and long-term career prospects.