Senior IT Service Technician Belgium (Long-Term Assignment) | Senior IT Service Techniker Belgien (m/w/d)
BWI GmbH
Job Summary
This role involves serving as a Senior IT Service Technician based in Belgium (Brussels or Mons) as part of a 24-month long-term assignment, supporting the German Federal Armed Forces (Bundeswehr). The technician will be responsible for providing on-site IT services, including handling Incident and IMAC (Installs, Moves, Adds, Changes) requests at Bundeswehr locations. Key day-to-day tasks include the installation, commissioning, upgrading, and maintenance of hardware and software, as well as the administration of IT infrastructures, networks, and server environments. This position requires providing 1st and 2nd level support to users and ensuring compliance with agreed-upon Service Level Agreements (SLAs). The ideal candidate holds a qualification as an IT Systems Electronics Technician or IT Specialist, possesses approximately three years of relevant field service experience, and is proficient in both German and English, with French and/or Dutch being beneficial. The position offers an attractive compensation package, including coverage for relocation and local accommodation costs during the assignment.
Required Skills
Education
Completed vocational training as an IT Systems Electronics Technician, IT Specialist, or equivalent qualification.
Experience
- Approximately 3 years of relevant professional experience in Field Service
- International work experience (advantageous)
- Experience with ITIL processes (advantageous)
Languages
Additional
- Willingness to undertake a 24-month long-term assignment to Belgium (Brussels or Mons) requiring temporary relocation; Driver's license Class B (standard car license); Willingness to participate in on-call duties.
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