IT Support Specialist | IT-Mitarbeiter (m/w/d)‹|IT-Mitarbeiter (m/w/d)

Job Summary

This part-time (50%) IT Support Specialist role, based in Kürten-Biesfeld, is crucial for maintaining the operational efficiency of a foundation dedicated to providing holistic assistance to children, youth, and adults with complex needs. Day-to-day responsibilities center on providing essential First-Level and telephone support to users across the organization. Key tasks include managing and maintaining all system hardware and software, overseeing printing systems, and meticulously documenting IT infrastructure changes. The ideal candidate must possess a completed IT-focused qualification and demonstrate absolute proficiency with standard Microsoft software, coupled with basic knowledge of telecommunication systems. This position requires a service-oriented, friendly demeanor, engagement, and resilience, supporting a solid and innovative employer with a strong team climate and comprehensive onboarding management.