IT Support Technician | IT Support Technician (m/w/d) - Referenznummer: 040226-2-BIE

Job Summary

The BFI Group, an established IT service provider operating successfully in the German market since 1998, is seeking an IT Support Technician to join their team in Bielefeld. This role is crucial for maintaining end-user productivity and involves hands-on hardware management, troubleshooting, and meticulous documentation. Day-to-day responsibilities include preparing, provisioning, and configuring PCs, notebooks, and phones, as well as delivering, setting up, and installing hardware and peripherals for users. You will also handle incident reports related to Windows 10/11 and MS Office applications, ensuring all work is fully documented in the client's ITSM tool. The ideal candidate must have a completed apprenticeship as an IT Specialist for System Integration or equivalent qualification, practical experience with Windows and MS-365, and excellent German language skills. This position offers the opportunity to gain valuable professional experience in complex project environments within reputable companies across Germany, making it attractive for both career starters and lateral entrants.