IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

This role involves ensuring smooth IT operations in the client's day-to-day business by managing technical support activities. The IT Support Specialist will be responsible for receiving, analyzing, and resolving technical faults, and providing crucial support to users regarding technical issues and questions. Key tasks include the installation and configuration of hardware and software, alongside the creation and maintenance of technical documentation. The ideal candidate will have a completed vocational training in IT System Integration or equivalent solid IT knowledge, coupled with initial practical experience in IT support. Proficiency in ticketing systems and common IT environments like Linux, Windows, and Microsoft 365 is essential, requiring a customer- and service-oriented approach. This position offers an opportunity to connect people and technology, working on exciting projects for renowned clients across various industries.