Technical Support Specialist - Robotics | Technischer Support gesucht – Du und Roboter: Das Dream-Team!
EnergieReich Consulting GmbH
Job Summary
Join Energiereich Consulting GmbH, a rapidly growing company specializing in the sales and support of service, cleaning, and marketing robots. This role is ideal for a hands-on technical professional who loves robotics and customer interaction. Day-to-day, you will be responsible for on-site robot installations, performing both hardware and software repairs, and providing comprehensive remote and in-person technical support. You will coordinate spare parts orders, maintain system documentation, and actively contribute to process improvement initiatives. The position requires a technical background, strong problem-solving skills, and a willingness to travel, offering a dynamic and varied work environment where you can become a robotics expert in a future-oriented industry.
Required Skills
Education
Completed university degree (e.g., Mechanical Engineering) or relevant technical vocational training
Experience
- At least 2 years of experience as a technician working on-site with customers
- Professional experience in robotics or related technical field
- Hands-on mentality for physical tasks (moving robots, repairs)
Languages
Additional
- Driving license Class B; Willingness to travel; Flexibility; Occasional on-call duty; Chinese language skills are a plus.