Technical Client Service Administrator | Sachbearbeiter/in Technischer Clientservice (m/w/i/t)

Job Summary

This part-time role (30-35 hours) involves providing essential technical support and client service administration, acting as the primary coordinator between the organization and external IT service providers. The administrator will be responsible for managing the Intranet, analyzing and resolving incoming hardware and software disruptions, and escalating complex issues to external vendors. A unique aspect of this position is the dual focus on technical client support and social media management, including content creation, strategy analysis, and ensuring continuous online presence. Candidates should possess extensive knowledge of hardware, software, and user administration, ideally backed by a vocational qualification such as an IT Specialist or IT Management Assistant degree, making this an excellent role for a technically proficient and communicative professional seeking stable, public-sector employment.