IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role is for an IT Service Technician in Munich, focusing on bridging the gap between technology and users. The successful candidate will be responsible for troubleshooting hardware and software issues, providing support to users for Microsoft Windows and Office products, and maintaining IT documentation within a ticketing system. Key responsibilities also include handling inquiries within the IT Service Desk, providing First and Second Level Support. The position requires a background in IT, familiarity with Windows client operating systems and MS Office, and experience with IT end-user hardware. It's an excellent opportunity for someone with initial technical experience, ideally in user support or on-site service, to join an innovative team in an international work environment with significant development potential.