IT Support Specialist | IT-Support Mitarbeiter/in (m/w/d)
Stadt Miltenberg
Job Summary
This role is ideal for a service-oriented IT professional focused on maintaining and supporting the organization's client systems within a Windows environment. Day-to-day responsibilities include the installation, configuration, and maintenance of client systems and peripherals, providing essential First-Level Support by analyzing and resolving hardware and software issues for employees, and meticulously documenting all support tickets. The specialist will also manage user accounts and permissions, oversee standard software, printers, and workstations, and assist the team with ongoing IT projects. Key requirements include a completed vocational training in IT System Integration or comparable qualifications, strong knowledge of Windows Client/Server OS, Active Directory, and network technologies, and good German language skills. This position offers a permanent contract and a collaborative team environment, making it an attractive opportunity for a dedicated IT Support professional.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration or comparable qualification
Experience
- Professional experience in the IT sector (if no formal qualification is held)
- Experience with Windows Client/Server operating systems and related infrastructure
- Experience in First-Level Support and ticket management
Languages
Additional
- Valid Class B driving license