Customer Support Specialist | Customer Support Specialist (m/w/d)
Brunel GmbH NL Mannheim
Job Summary
This role is an exciting opportunity for an experienced professional to serve as the primary point of contact for national and international customers. Day-to-day responsibilities include independently processing customer inquiries, professionally addressing concerns, and providing initial support for technical questions. A core function involves managing customer orders and transactions, requiring coordination with various internal departments to ensure smooth operational flow and high customer satisfaction. The ideal candidate must possess several years of experience in customer support, particularly in order processing, coupled with strong proficiency in SAP systems and MS Office applications. This permanent position offers a stable career path within an expanding engineering service provider, rewarding qualifications and professional experience.
Required Skills
Education
Completed commercial training or comparable qualification
Experience
- Several years of experience in Customer Support
- Experience in order processing (ideally)
- Professional experience in customer management
Languages
Additional
- Permanent employment contract (unbefristet)
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