Customer Support Specialist | Customer Support Specialist (m/w/d)

Brunel GmbH NL Mannheim

Mannheim, Baden-Württemberg, Deutschland
Published Feb 3, 2026
Full-time
Permanent

Job Summary

This role is an exciting opportunity for an experienced professional to serve as the primary point of contact for national and international customers. Day-to-day responsibilities include independently processing customer inquiries, professionally addressing concerns, and providing initial support for technical questions. A core function involves managing customer orders and transactions, requiring coordination with various internal departments to ensure smooth operational flow and high customer satisfaction. The ideal candidate must possess several years of experience in customer support, particularly in order processing, coupled with strong proficiency in SAP systems and MS Office applications. This permanent position offers a stable career path within an expanding engineering service provider, rewarding qualifications and professional experience.

Required Skills

Education

Completed commercial training or comparable qualification

Experience

  • Several years of experience in Customer Support
  • Experience in order processing (ideally)
  • Professional experience in customer management

Languages

German (Fluent)English (Basic)

Additional

  • Permanent employment contract (unbefristet)