IT Support Specialist | Mitarbeiter IT Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves providing comprehensive 1st level IT support, focusing on Mobile Device Management (MDM) and ensuring hardware availability for employees in Munich-Sendling. Day-to-day tasks include troubleshooting issues via a ticketing system (TopDesk), phone, email, or on-site, escalating complex problems, and managing mobile devices such as phones and tablets. The specialist will also handle application deployment via MDM, execute hardware rollouts (including setup, dismantling, and exchange of devices), and propose and test new mobile devices. This position offers an opportunity for long-term collaboration within a supportive team, flexible working hours, and an excellent modern work environment.
Required Skills
Education
Completed vocational training in IT, e.g., IT Specialist for System Integration, IT Customer Advisor, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician, or IT System Salesperson
Experience
- • Professional experience with a ticketing system or in Mobile Device Management
Languages
Additional
- Class B driver's license
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