Onsite IT Supporter | Onsite IT Supporter (m/w/d) in Bad Neustadt - ID: 326, Bad Neustadt an der Saale

Job Summary

This role is for an experienced Onsite IT Supporter responsible for providing first-level support and managing IT infrastructure for end-users. Day-to-day tasks include advising users on IT service selection, setting up and commissioning new IT systems, and acting as the primary point of contact for support inquiries. A critical component of the role involves incident management, analyzing and resolving IT infrastructure issues, and managing the lifecycle support of the hardware loan pool. The ideal candidate must possess a completed qualification in IT Specialist for System Integration or equivalent, paired with several years of professional experience in IT support. This position is attractive due to its permanent contract, flat hierarchies, significant scope for personal initiative, and a commitment to hybrid work and flexible hours within a supportive, team-oriented environment.