IT Technician for High-Security Communication Systems | IT-Techniker für hochsichere Kommunikationssysteme (m/w/d)

Job Summary

This role requires an experienced IT Technician to manage and maintain complex, high-security communication systems primarily located in customer environments in and around Bonn. Day-to-day responsibilities include the configuration of specialized endpoints, performing commissioning, maintenance, and decommissioning of secure systems, and providing technical troubleshooting and fault resolution support directly to clients. A critical component of the job is meticulous documentation of all work steps using ITSM tools and providing effective training and instruction to external customers on system usage. The ideal candidate holds vocational training in IT or Electronics and possesses broad knowledge across hardware, software, networking, and operating systems, coupled with strong customer service and analytical skills.