IT Specialist for System Integration (System Administrator) | Fachinformatiker/in für Systemintegration (w/m/d)

Job Summary

Join an established IT security specialist team focusing on delivering robust security solutions and ensuring seamless operations for hundreds of thousands of users. This role involves providing 1st and 2nd-Level Support for UTM firewall, email encryption, and endpoint security solutions. Key responsibilities include remote installation and configuration of products in customer environments, analyzing and resolving complex network and security disruptions, and documenting all activities in a ticketing system. The ideal candidate possesses a background as an IT Specialist for System Integration or equivalent, with deep experience in network infrastructure (OSI model, routing, IPv4/IPv6), cryptography, and virtualization (VMware, Hyper-V). Success in this role requires strong analytical skills, meticulous documentation habits, and the ability to conduct product presentations and customer training, ensuring high customer satisfaction and continuous security.