Head of Service and Development | Leiter Service und Entwicklung (m/w/d)

Job Summary

This leadership role involves overseeing and developing teams in product development and customer service. The successful candidate will be responsible for ensuring quality standards, evaluating new technologies, and optimizing customer service processes to enhance efficiency and satisfaction. Key responsibilities also include monitoring service costs, ensuring effective communication for an outstanding customer experience, and analyzing market trends to identify growth potential. The role requires providing technical expertise, creating electrical documentation, and a strong focus on team leadership and strategic improvement within a technical service environment. This position offers an opportunity to build broad industry knowledge and advance a career in a dynamic engineering and IT environment.