Controlling and Customer Monitoring Specialist | Mitarbeiter/-in (m/w/d) „Controlling und Kundenmonitoring“
LA für Bau und Verkehr TLBV Hauptdienststelle Land Thüringen
Job Summary
This role involves supporting the Thuringian State Office for Construction and Transport (TLBV) in Erfurt, specifically within the Rail Passenger Transport division, focusing on controlling and customer monitoring activities. The specialist will be responsible for preparing and conducting on-site checks to ensure contractual quality requirements are met, supporting the settlement of transport contracts, and executing customer monitoring tasks. Additionally, the role includes assisting with marketing, public relations, and marketing controlling efforts. Key requirements include a completed three-year commercial vocational training or equivalent, proficiency in IT, and a willingness to undertake business travel. This is a crucial, two-year fixed-term position offering flexible hours and mobile working options within a supportive public administration environment.
Required Skills
Education
Completed three-year commercial vocational training (e.g., Administrative Specialist, Office Management Specialist, Commercial Clerk) or equivalent qualification.
Experience
- Professional experience in controlling, customer monitoring, or public administration (desired)
- Knowledge of the 'Railway' transport system (desired)
- Experience in a public administration setting (desired)
Languages
Additional
- Temporary employment for a duration of two years; Willingness to undertake business travel; Location constraint: Erfurt, Germany; Class B driving license (desired).