IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

Job Summary

This role is for an IT Service Technician specializing in onsite support, working within a market-leading company focused on IT solutions and service management in Hechingen, Germany. The successful candidate will be responsible for providing direct IT support to customers, handling incoming calls, logging and assigning tickets for reported issues, and executing IT support tasks related to B/F, IMAC, and H+E tickets, as well as specific projects. Key responsibilities include troubleshooting Windows client issues, printer problems, and network/telecommunication concerns. The position requires a strong understanding of hardware, mobile devices, Windows operating systems, iOS, and standard software like Office and Adobe. Experience with ticketing systems and basic networking knowledge is also crucial. This is an excellent opportunity for an IT professional to join a supportive environment that offers comprehensive training, opportunities for further education, flexible working hours, and 30 days of annual leave.