Administrative Assistant for Infrastructure and Digitalization | Mitarbeit in der Arbeitsgruppe Infrastruktur und Digitalisierung

Job Summary

This role involves essential administrative support within the Infrastructure and Digitalization working group of the Berlin Social Services Office. The successful candidate will play a crucial part in modernizing processes by focusing on the digitalization of administrative procedures, managing physical and electronic mail distribution, and handling archival records. Daily tasks include conducting research for unassigned correspondence, determining internal and external responsibilities, and providing general information and second-level support via the B 115 citizen hotline. This full-time, permanent position offers an opportunity to contribute directly to public welfare in Berlin, ensuring the smooth operation of social services for approximately 3.7 million residents, and requires proven experience in administration, digitalization, or public sector work.