IT Service Desk Specialist | IT Specialist im Service Desk (m/w/d)

Job Summary

This role is seeking a solution-oriented IT professional to join a dynamic Service Desk team, providing essential national and international support. Day-to-day responsibilities include installing and administering client systems, conducting user training, and managing the full lifecycle of support inquiries—from initial acceptance and error analysis through to resolution development. The specialist will work closely with various internal departments and take responsibility for smaller IT projects. Key requirements include successfully completed vocational training in the IT sector (such as IT Specialist for System Integration), initial professional experience in IT Service or Support, and strong teamwork skills. The position offers a permanent contract, flexible working hours, comprehensive onboarding, and the attractive possibility of remote work, making it ideal for a motivated specialist seeking career stability and growth.