IT Technician | IT Techniker (m/w/d)

Job Summary

This role as an IT Technician in Frankfurt am Main involves shaping the future of IT solutions and service management for a market-leading company. The core responsibilities focus on providing comprehensive Onsite and End-User Support, primarily involving Windows operating systems, networking, and telecommunications. Day-to-day tasks include handling installations, independently managing IT support work based on incoming tickets and project assignments, and meticulously documenting all work and incidents within IT tools. This position requires detailed knowledge of current Windows operating systems, a structured approach to ticket and service-based processes, and proficiency in both German and basic English. It offers an attractive opportunity to join a company known for providing tailored services, from modern IT infrastructure management to cloud and outsourcing solutions, with the potential for permanent employment after an initial temporary contract.