Team Lead IT Services | Teamleiter IT-Services (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves leading the daily IT service operations in Stuttgart, focusing on the strategic management of a team of five specialists and various technical projects. The Team Lead acts as the central customer interface to management, coordinating technician teams, scheduling staff based on qualifications and client needs, and optimizing internal processes for quality assurance. A core part of the job is supporting technical escalations to improve service delivery. The ideal candidate possesses a technical IT-related education or equivalent qualification, coupled with several years of experience in IT service coordination and practical knowledge of technical project management. This position offers an attractive opportunity within a growing IT service provider, providing modern equipment, a supportive team, and the chance to drive digital transformation solutions for client companies, including the benefit of a company car with optional private use and performance-related bonuses.
Required Skills
Education
Technical, IT-related education or equivalent qualification
Experience
- Several years of experience in IT service coordination
- Practical knowledge in technical project management
- Experience in professional and disciplinary personnel management (current team: 5 specialists)
Languages
Additional
- Driver's license Class B (required for company car/travel)
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