Helpdesk Specialist | Helpdesk-Mitarbeiter (m/w/d)

Job Summary

This role involves launching an IT career within an exciting project for a renowned company in Traunstein, focusing on providing first-level technical support. The Helpdesk Specialist will serve as the primary contact for technical IT questions and issues, handling the installation, configuration, and maintenance of both hardware and software. Key responsibilities include diagnosing and resolving faults both locally and via remote access, meticulously documenting support requests using ticketing systems like Jira or ServiceNow, and training colleagues on the use of essential IT systems such as Microsoft Office or SAP. Candidates should possess a relevant IT qualification, demonstrable experience in IT support, strong communication skills, and a high degree of service orientation. This position offers an attractive opportunity to join a major network with an unlimited employment contract and significant professional development support.