IT Technician | Mitarbeiter IT-Technik (m/w/d)

Job Summary

This role is ideal for an experienced IT professional specializing in hardware maintenance and technical support, focusing specifically on printing and multifunction devices. The IT Technician will be responsible for executing repair work on printers and multifunction devices, acting as the primary technical contact for installations and troubleshooting, and providing comprehensive support for both installed hardware and software. Key responsibilities also include optimizing product and service quality, timely reporting of job status, and conducting customer training sessions. Candidates should possess a technical education, such as an IT Systems Electronics Technician or IT Specialist for System Integration, coupled with practical experience in handling various printing and copying systems (e.g., HP, Canon, Xerox). Success in this position requires strong communication skills, responsibility, motivation, and a commitment to continuous improvement.