IT Service Technician | IT Service Techniker (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role is for an experienced IT Service Technician to join a global petrochemical group. The successful candidate will be responsible for providing comprehensive IT support, including remote telephone support, managing service requests according to ITIL guidelines, and performing hardware repairs and maintenance on computers, printers, and peripherals. Key responsibilities also include network analysis, software installations, and user account management in Active Directory and Azure AD. This position offers a dynamic and varied work environment within a well-established and successful company, with attractive compensation and benefits, making it an excellent opportunity for a skilled IT professional seeking a stable and engaging career.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification
Experience
- Long-standing experience in IT user support
- Deep knowledge of desktop operating systems
- Proficient in using diagnostic tools, ticket, and monitoring systems
- Experience working in ITIL-regulated environments
Languages
Additional
- Valid car driver's license
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