Senior IT Operations Technician | IT-Techniker (m/w/d)

Job Summary

This role as a Senior IT Operations Technician, based in Altshausen (Ulm Area), is crucial for maintaining the efficiency and reliability of the IT infrastructure within a manufacturing environment. The successful candidate will deliver practical L2 on-site support, resolving complex operational issues, and proactively monitoring helpdesk trends to drive continuous improvements across IT services. A key function is acting as the primary technical interface between the local manufacturing site and central IT, ensuring seamless project execution and providing local insights for effective IT solutions. This position requires extensive experience in system administration, strong knowledge of Microsoft Windows environments, Active Directory, M365 services, and proficiency in ITIL principles and project management. This is an exciting opportunity to increase specialized IT skills and shape the professional journey within a global industry leader.