2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role is ideal for a technically proficient professional specializing in the administration and maintenance of Windows and/or Linux environments. The 2nd Level IT Support Specialist will be responsible for analyzing, troubleshooting, and resolving complex technical issues within the IT infrastructure, including servers and networks. Key responsibilities also involve collaborating with 1st and 3rd level support, contributing to system planning and implementation, and ensuring the stability and efficiency of the IT environment through monitoring, documentation, and process optimization. Candidates must possess current knowledge of operating systems, network infrastructures, and collaboration tools like Office 365 and MS Teams. This is an attractive, permanent position offering continuous professional development and the chance to work with modern technologies such as virtualization (VMware, Hyper-V), configuration management (Ansible, Puppet), and various cloud platforms (Azure, AWS).