IT Field Service Technician | IT Fieldservicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Berlin, Berlin, Deutschland
Published Jul 3, 2025
Full-time
Permanent

Job Summary

As an IT Field Service Technician in Berlin, you will be the frontline support for a service provider specializing in redundant network environments. Your daily tasks will involve professional customer consultation, installing and configuring PCs and notebooks, troubleshooting hardware and software issues, and performing data recovery. You'll also manage warranty cases, diagnose system failures, and actively participate in the rollout of new systems. This role requires hands-on 2nd level support for client and printing systems directly at customer sites. This position offers a secure, long-term perspective with opportunities for professional development, a company car for private use, and flexible working hours within a flat hierarchy.

Required Skills

Education

Completed vocational training in IT, such as IT Specialist for System Integration, IT System Electronics Technician, Service Technician IT, or similar qualification

Experience

  • Initial practical experience in 2nd level support, especially in troubleshooting hardware and software errors and malfunctions
  • Experience in the commissioning of hardware components

Languages

German (Fluent)

Additional

  • Class B driving license required