IT Service Desk and Field Service Specialist | Mitarbeiter IT-ServiceDesk/Fieldservice (m/w/d)

Job Summary

This role is ideal for a service-oriented IT professional who thrives in large IT environments and enjoys maintenance and repair. As an IT Service Desk and Field Service Specialist, you will be crucial in managing 1st and 2nd Level Support, handling incoming calls, qualifying IT incidents, service requests, and changes. A significant part of the role involves providing essential on-site support (Field Service) for IT end devices. Qualified candidates should possess vocational training as an IT Specialist for System Integration or IT Systems Electronics Technician, coupled with practical experience in IT Service Management and the administration of Windows Client and Server operating systems. Basic knowledge of network infrastructure is also required. The position offers a permanent contract, a highly motivated team environment, modern technical equipment, opportunities for mobile working, professional onboarding, and continuous professional development, making it an attractive career step.