Service Technician | Service Techniker (m/w/d)

MODOX - Modern Documents GmbH

Appenweier, Baden-Württemberg, Deutschland
Published Jan 23, 2026
Full-time
Permanent

Job Summary

The Service Technician will be responsible for ensuring high customer satisfaction by systematically troubleshooting and maintaining managed print services, including copier, scanner, and printing systems. Day-to-day tasks involve performing sustainable maintenance and repair work, installing and configuring associated software, and integrating systems into existing IT infrastructures. A key part of the role is training customer employees on the use of the systems and supporting the training of apprentices. Candidates should have a technical background or relevant professional experience, foundational knowledge of computer and network technology, and familiarity with print, scan, and copy solutions. This role offers a challenging professional environment within a motivated team, flexible working hours, and opportunities for quick assumption of responsibility within a company focused on digitalizing document processes.

Required Skills

Education

Technical vocational qualification or equivalent professional experience

Experience

  • Professional experience in technical maintenance or service, if lacking formal technical training
  • Knowledge of hardware (printers and copiers) is a plus

Languages

German (Fluent)

Additional

  • Willingness to work in the field service (Außendienst)