Working Student Software Support Smallworld GIS | Werkstudent*in (m/w/d) Softwaresupport Smallworld GIS

ITS Informationstechnik Service GmbH

Dortmund, Nordrhein-Westfalen, Deutschland
Published Jul 3, 2025
Full-time
Permanent

Job Summary

As a Working Student in Software Support for Smallworld GIS, you will be an integral part of a dedicated team, ensuring the smooth operation of our software for clients, primarily network operators. Your daily tasks will involve managing support requests via a ticketing system, providing first and second-level support for our Smallworld GIS software, and troubleshooting general issues. This role requires a background in computer science or a related technical field, a proactive approach to learning new technologies, and strong communication skills. The position offers a flexible work environment, a six-month training program, and opportunities for professional development within a company that values diversity and teamwork. It's an attractive opportunity for students looking to gain practical experience in software support within a future-oriented industry.

Required Skills

Education

Currently studying Computer Science, Geoinformatics, or a similar technical-scientific degree

Experience

  • Professional experience in IT support (preferred)
  • Experience with ticketing systems (preferred)

Languages

Not specified

Additional

  • Not specified