Psychological-Technical Assistant | Psychologisch-technische/-r Assistent/-in (w/m/d)
Bundesagentur für Arbeit Agentur für Arbeit Kempten
Job Summary
This role involves supporting the Professional Psychological Service (BPS) within the Federal Employment Agency in Kempten by administering and evaluating computer-aided psychological tests. The assistant's core responsibility includes the structured execution of test procedures, behavioral observation, and meticulous documentation of data for the agency's psychologists. Beyond technical support, the position requires significant administrative and organizational tasks, such as scheduling appointments, managing customer invitations, and providing telephone information to clients and stakeholders. Candidates must possess strong customer service orientation, resilience under stress, patience, and sensitivity when dealing with diverse groups. The ideal candidate will have a commercial, administrative, or medical background, or a comparable two years of professional experience, and a willingness to undergo internal professional training to become a certified Psychological-Technical Assistant. This is a meaningful, permanent position contributing directly to social welfare and career development in Germany.
Required Skills
Education
Commercial, administrative, or medical vocational qualification; alternatively, a university Bachelor's degree in Psychology, or a secondary school leaving certificate combined with relevant professional experience. Mandatory participation in internal professional training to become a Psychological-Technical Assistant.
Experience
- Professional experience in commercial, administrative, or medical fields (preferred)
- Alternatively, at least two years of professional experience with comparable duties and requirements
- Basic knowledge in behavioral observation and test administration/evaluation (ideal)
Languages
Additional
- Willingness to undertake occasional day trips within commuting distance (Dienstreisen). Physical resilience required for setting up and dismantling test equipment at external locations (e.g., schools). The position is part-time (19.5 hours/week) and requires the working hours to be distributed across 3 to 4 days per week.