Technical Support Specialist for Electronic Communication Systems | Technischer Support für elektronische Kommunikationsanlagen
FALKEN Group
Job Summary
This role involves providing critical technical support to customers, focusing on fault analysis, troubleshooting, and ensuring high customer satisfaction for medical communication systems. Day-to-day tasks include collaborating closely with Sales, Project Management, and Development teams, assisting with the technical aspects of sales, and setting up presentation/test systems for events like trade shows. The ideal candidate possesses a background in Electrical Engineering or IT Systems Electronics, coupled with several years of experience in technical support, ideally involving the installation of communication systems. Strong knowledge of network technology and IT systems, fluent German, and good English skills are essential. This position offers a secure, permanent contract with a long-term perspective in an international, family-oriented company based in Munich, requiring approximately 25% travel (one week per month).
Required Skills
Education
Completed vocational training in Electrical Engineering, IT Systems Electronics, or comparable qualification
Experience
- Several years of experience in technical support
- Professional experience in the installation of communication systems (ideal)
- Professional experience in Electrical Engineering, IT Systems Electronics, or comparable field
Languages
Additional
- Valid driver's license (Class B); Willingness to travel approximately 25% (1 week per month)
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