Technical Administrator / Customer Support Specialist | Technische/r Sachbearbeiter/in (m/w/d)

Job Summary

This role is ideal for a detail-oriented professional with an interest in technology and a passion for customer service, joining a leading European supplier of machinery and tools. The Technical Administrator will be the primary contact for customers regarding technical inquiries and complaints, handling communication via phone and email. Key responsibilities include managing the entire complaint process, supporting customers with post-purchase technical questions, processing spare parts inquiries, creating quotes, and entering repair orders into the system. Candidates should bring initial experience in a technical, commercial, or service-oriented environment, possess strong German language skills (written and spoken), and demonstrate proficiency with standard PC and Office applications. This position offers a secure, long-term perspective, comprehensive onboarding, and a collaborative team environment within an internationally oriented company located near Wolpertshausen.