IT Service Desk Technician with Focus on Linux & Networking | IT Servicedesk Techniker (m/w/d) Schwerpunkt Linux & Netzwerke
FERCHAU GmbH Niederlassung Köln
Job Summary
This role involves providing essential IT support, focusing on resolving technical issues and maintaining system stability for users. Day-to-day responsibilities include answering service requests, managing support tickets, diagnosing, and resolving problems related to IT systems and end devices. A significant part of the job involves supporting network issues (like DHCP and routing) and performing initial Linux system administration tasks, such as user management and log analysis. The ideal candidate holds a degree in IT Systems Integration or a comparable qualification, possesses initial experience in 1st Level/User Help Desk support, and has strong knowledge of Windows 7/10 and Office applications. This position offers a stable, permanent contract and opportunities for professional growth through in-house training, making it an excellent step for an ambitious technician looking to specialize in Linux and networking within a supportive environment.
Required Skills
Education
Completed vocational training, such as an IT Specialist for System Integration, or a comparable qualification
Experience
- Initial experience in IT Support (User Help Desk and 1st Level)
- Professional experience with ticket systems and remote support tools
Languages
Additional
- Not specified
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