IT Team Coordinator | IT Teamkoordinator (m/w/d)

Job Summary

This role is perfect for a proactive IT professional ready to lead a small team and shape the future of site IT operations in Gerstungen. As the IT Team Coordinator, you will ensure the seamless daily operation of the site's IT landscape, including the workplace environment, local infrastructure, and OT/Shopfloor systems. Key responsibilities involve managing and prioritizing incidents, service requests, and problems according to ITIL standards, overseeing maintenance, patching, backup management, and system monitoring. You will drive the consistent implementation and development of ITSM processes (Incident, Change, Asset, and Knowledge Management). We are looking for someone with 3–5 years of practical IT operations experience and expertise in IT Service and Project Management, Application Management, Cybersecurity, and Data Protection. You will also coordinate resources, manage small to medium-sized site projects, and supervise external service providers, all while leading and developing your team members.