IT Service Technician for 1st and 2nd Level Support | Engagierter, motivierter IT-Service-Techniker(in) für 1st und 2nd Level Support gesucht!

Job Summary

Join a stable, medium-sized IT company with over 20 years of industry experience, located in Tegel (Berlin). This permanent position seeks a motivated and team-oriented IT Service Technician to provide essential 1st and 2nd level support. Day-to-day responsibilities will involve diagnosing, resolving, and escalating technical issues for internal or external clients, ensuring the smooth operation of IT systems. You will be the primary point of contact for technical assistance, utilizing your troubleshooting skills to maintain high service quality. The ideal candidate is friendly, dedicated, and eager to integrate into an established team, offering reliable technical support and contributing to the company's continued success in the IT sector. This is an excellent opportunity for a professional looking for a long-term role in a supportive environment.