IT Administrator / Customer Support Specialist | IT-Administrator

Job Summary

This role is ideal for a customer-focused IT Administrator who thrives in a small, close-knit company environment, serving as a primary technical contact for long-standing clients. Day-to-day responsibilities involve providing Helpdesk support, analyzing and resolving typical IT issues, and clearly explaining solutions to customers without relying on unnecessary technical jargon. The administrator will also conduct on-site visits for installations, maintenance, and troubleshooting, focusing on setting up workstations and managing Windows systems and Microsoft Office environments. Key qualifications include strong customer service skills, a valid Class B driver's license, and foundational knowledge of networking concepts (LAN, WLAN, routers, switches). This position offers a full-time, permanent contract, autonomous work, and a long-term perspective within a pragmatic and supportive team, valuing problem-solving over mere administration.