Electronics Technician 2nd Level Support | Elektroniker 2nd Level Support (m/w/d) – Firmenwagen
INTILION AG
Job Summary
Join a pioneering company specializing in sustainable energy storage solutions, playing a crucial role in the energy transition. This position focuses on providing advanced 2nd Level technical support for complex issues related to energy storage systems, both remotely and on-site. Day-to-day tasks include performing remote maintenance, executing precise diagnostics using specialized software, and actively supporting the Field Service Team with challenging installations. The ideal candidate possesses a technical background, such as an Electronics Technician or Mechatronics Technician, ideally complemented by further training as a Master Craftsman or Technician, or a degree in Electrical/Energy Engineering. Experience with power electronics, protection, and measurement technology is beneficial, alongside proficiency in ticketing and CRM systems. Strong communication skills in both fluent German and good English are essential, coupled with a willingness to travel up to 20% and participate in on-call duty. The role offers a company car for private use, flexible hours, and opportunities for long-term professional development within a supportive, startup-like environment.
Required Skills
Education
Completed technical vocational training (e.g., Electronics Technician for Energy and Building Technology, Mechatronics Technician) with further training (Technician/Master Craftsman) or a degree in Electrical Engineering/Energy Technology.
Experience
- Professional experience in technical support or a related field
- Experience using ticketing systems (e.g., Jira, Zendesk)
- Experience in remote maintenance and diagnostics of technical systems
Languages
Additional
- Valid Class B driver's license, willingness to travel (up to 20% field service), openness to on-call duty.
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