Software Support Specialist | Mitarbeiter/in Softwaresupport (w/m/d)
ShipXpert GmbH
Job Summary
This role seeks an engaged Software Support Specialist to join a team in Bielefeld, providing critical support for logistics applications used by customers across Germany, Austria, and Switzerland. The primary function involves technical assistance and troubleshooting for end-users. Key requirements include possessing a strong technical aptitude and excellent practical experience navigating and utilizing Windows operating systems. Candidates must also demonstrate a solid understanding of operational processes within manufacturing or trading companies to effectively address business-specific issues. This position offers a permanent contract and thorough onboarding, making it an excellent opportunity for long-term career growth. A unique aspect of this role is the potential for involvement in cross-functional areas such as Sales or Software Development, allowing the specialist to shape their career path while contributing to future-oriented products and services.
Required Skills
Education
Not specified
Experience
- Extensive professional experience utilizing Windows operating systems
- Professional understanding of operational workflows in manufacturing or trading companies
- Experience in providing technical customer support
Languages
Additional
- Not specified