Product Support Training Specialist (Fixed-Term) | Product Support Training Specialist (m/w/d), befristet
Thermo Fisher Scientific
Job Summary
This role involves developing, creating, and maintaining technical training materials focused on High-Performance Liquid Chromatography (HPLC) products, and subsequently planning and conducting both online and in-person technical training sessions for the service organization and internal employees. The specialist will provide international support, assisting the service organization in resolving technical issues with analytical instrumentation, and conducting tailored service trainings for local teams. A key hands-on component includes repairing and refurbishing returned instruments, reporting troubleshooting findings and potential quality issues to internal HPLC teams. Success requires a scientific or technical background, experience in HPLC or related analytical sciences, and advanced skills in adult training and project management. This position is ideal for a detail-oriented professional with strong communication skills in both German and English, who is willing to travel up to 25%.
Required Skills
Education
Master’s or bachelor’s degree in a scientific or technical field (chemistry, biochemistry, or related) OR completed scientific education with work experience in a similar activity
Experience
- Some years of experience in HPLC or related analytical sciences
- Advanced experience in adult training
- Experience in project management (Advantage)
- Hands-on experience with LC/MS systems, Xcalibur™, and/or Chromeleon™ software (Desirable)
Languages
Additional
- Fixed-term contract duration; Willingness to travel internationally (up to 25%); Location is office-based in Germering or Remote in the Germering area.